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Your selections:
Examining determinants of cross buying behaviour in retail banking
- Tung, Brian, Carlson, Jamie
Modeling a formative measure of relationship quality and its effects: evidence from the Hong Kong retail banking industry
Examining the interrelationships of relationship quality, customer loyalty and cross buying behaviour in the Hong Kong retail banking industry
- Carlson, Jamie, Tung, Brian
Examining the effect of relationship quality in the Hong Kong retail banking sector
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